Pickup

1. Pickup as per SOP

2. Timely pickup at customer place as per cut off timing

3.Check if serviceable location

4. Count number of shipments at the customer and take acknowledgement on the pickup sheet

5. Inscan the shipment at the office and handle Rapid entry

6. Primary and secondary sorting of the shipments

7. Bagging process

8. Canvas bags to be Loaded in to the vehicle

9. Reaching location for timely connection

OPERATIONS STAFF (Van pickup and delivery)

Delivery

1. Route wise loading of shipments with proper tally

2. Delivering shipments to the right customers

3. POD/FOD/DOD/COD process. Delivery run sheet

4. Proper status code for the undelivered shipments

5. To meet the EDD & to achieve the SQ targets

6. Handing over of cod/dod/fod on the same day

7. Undelivered shipments needs to be handed over to the supervisor

8. Appointment delivery process

9. Proper dress code with customer centric approach

📌 Territory Service Representative (Chennai)
🏢 Dhl
📍 Chennai