31 Aug
|
Rawls Salon
|
Gurugram
31 Aug
Rawls Salon
Gurugram
Key Responsibilities:
- Manage daily front office operations, guest check-in/check-out, and appointment scheduling.
- Ensure exceptional guest service and resolve guest concerns professionally.
- Supervise and train the front office team to maintain luxury hospitality standards.
- Coordinate with housekeeping, therapists, and salon/spa teams for seamless operations.
- Handle billing, cash management, reports, and maintain accurate records.
- Monitor guest feedback and implement service improvement initiatives.
Requirements:
- 4-8 years of experience in the Hotel, Luxury Spa, or Hospitality industry.
- Solid leadership, communication, and customer relationship management skills.
- Proficiency in MS Office and hotel/spa management software.
- Well-groomed personality with a customer-centric approach.
Work Location: In person
📌 Front Desk Manager (Gurugram)
🏢 Rawls Salon
📍 Gurugram