T.A.S.HOSPITALITY is looking for a dedicated, responsible, and guest-focused Property Manager to oversee the day-to-day operations of our premium guesthouse and serviced apartments.
The Property Manager will be responsible for ensuring smooth operations, exceptional guest experiences, staff supervision, property maintenance, revenue optimization, and maintaining the highest standards of cleanliness and hospitality.
This is a hands-on role requiring strong leadership, communication, problem-solving, and hospitality management skills.
Key Responsibilities
1. Property Operations
- Manage the complete day-to-day operations of the property.
- Ensure smooth check-ins and check-outs.
- Supervise housekeeping and maintenance staff.
- Ensure rooms are cleaned and prepared before guest arrival.
- Monitor inventory of housekeeping and guest supplies.
- Ensure all facilities remain operational and well maintained.
- Resolve complaints efficiently.
- Maintain excellent guest satisfaction scores.
- Assist guests with local information and recommendations.
- Ensure a premium hospitality experience throughout the stay.
5. Revenue Management
- Monitor occupancy.
- Suggest energetic pricing based on demand.
- Maximize room revenue.
- Promote room upgrades.
- Encourage direct bookings.
- Maintain daily revenue reports.
6. Housekeeping Management
- Prepare housekeeping schedules.
- Inspect rooms before guest check-in.
- Ensure linen quality.
- Monitor laundry.
- Maintain cleanliness of:
- Rooms
- Corridors
- Reception
- Common Areas
- Staircase
- Parking
- Outdoor Areas
7. Food & Beverage Coordination
Coordinate with the cook, meal services including:
- Breakfast
- Lunch
- Dinner
- Tea/Coffee Requests