Client Relationship Executive (Mumbai City)

Client Relationship Executive (Mumbai City)

31 Aug
|
Relomi Corporate Services
|
Mumbai City

31 Aug

Relomi Corporate Services

Mumbai City

About the Company

Relomi Corporate Services LLP is a leading provider of customized relocation, hospitality, and corporate support services to Japanese and multinational companies across India.

With a team of over 180 professionals across multiple cities, Relomi provides premium services including Corporate Relocation, RELOhomes Serviced Apartments, Real Estate Leasing, Fleet Services, Visa & Immigration, and Tenancy Management Services (TMS).

Our Tenancy Management Services (TMS) division provides regular domestic maintenance services to expatriate and foreign corporate tenants residing in premium residential apartments across Mumbai and other metro cities in India. We coordinate maintenance services, landlord and society liaison, preventive maintenance, inspections, vendor management, and day-to-day tenancy management, ensuring a comfortable and hassle-free living experience for our clients.

Job Summary





The TMS Executive will be responsible for managing a portfolio of expatriate clients and ensuring the smooth delivery of regular domestic maintenance services throughout their tenancy.

The role involves coordinating with clients, TMS Supervisors, vendors, landlords, societies, and internal departments to ensure timely issue resolution, excellent customer service, and adherence to Relomi's high hospitality standards.

Key Responsibilities
- Serve as the primary point of contact for assigned expatriate clients for all Tenancy Management Services.
- Receive, coordinate, and monitor domestic maintenance requests from clients.
- Plan and assign daily work to TMS Supervisors and coordinate technician/vendor visits.
- Ensure timely resolution of maintenance requests while maintaining high service quality.
- Coordinate with landlords, housing societies, vendors, and contractors for maintenance-related matters.
- Obtain quotations, approvals, and cost estimates whenever required.
- Monitor preventive maintenance schedules and ensure timely execution.
- Maintain accura

📌 Client Relationship Executive (Mumbai City)
🏢 Relomi Corporate Services
📍 Mumbai City

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