Minimum 5+ years of Salesforce experience with robust leadership and influence skills
Translating business requirements into solutions by understanding needs, feasibility and impact,
Demonstrates ability to influence business unit leads to meet project objectives.
With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables.
Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
Experience with Salesforce Financial Services Cloud, Sales and service Cloud.
Knowledge & Experience of Service Cloud/Amazon Connect is a big plus
Experience in Insurance and Wealth management is a plus
Ability to contribute to the development of Implementation roadmap, estimates and associated project plans
Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD.
Leads business process redesign, roadmap planning, and estimations.
Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
Good Problem Solving and analytical skills with good Story telling skills. Gather and write functional requirements stories.
Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
Designing technical and non-technical solutions to resolve a problem or meet customer need.
Understanding solution architecture documents
Ability to run workshops with concerned stakeholders
Key Responsibilities
1. Lead and manage business analysis activities within the organization
2. Collaborate with stakeholders to gather, analyze, and document business requirements
3. Develop detailed project documentation including user storie
📌 Lead Agile Business Analyst (Noida)
🏢 HCLTech
📍 Noida
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