Key Responsibilities

Community Engagement
- Build and manage travel-focused communities across Facebook Groups, WhatsApp Communities, Telegram, and other platforms.
- Engage with potential travelers by answering holiday-related questions and participating in travel discussions.
- Welcome new members and encourage active participation.
- Create engaging posts, travel tips, destination highlights, polls, quizzes, and discussion topics.
- Foster a friendly, helpful, and travel-focused community.

Lead Generation
- Generate qualified holiday enquiries through community engagement.
- Promote holiday packages, seasonal offers, and exclusive deals in relevant travel groups.
- Convert social media interactions into enquiries for the sales team.
- Support marketing campaigns to increase bookings.

Social Media Management
- Manage brand engagement across Facebook, Instagram, TikTok, LinkedIn, X, and YouTube.
- Respond promptly to comments, direct messages, reviews, and customer enquiries.
- Encourage customers to share travel experiences, photos, and testimonials.

Collaboration




- Work closely with the marketing, design, content, SEO, and sales teams to create engaging travel campaigns.
- Coordinate promotional activities for recent destinations, offers, and seasonal holidays.
- Share customer feedback and insights to improve marketing strategies.

Analytics & Reporting
- Monitor community growth, engagement, and lead generation.
- Track KPIs such as engagement rate, enquiry volume, response time, and conversion rates.
- Prepare weekly and monthly performance reports with recommendations for improvement.

Required Skills:
- 5+ years of experience in social media and community management.
- Experience engaging audiences in Facebook Groups, WhatsApp Communities, Instagram, TikTok, LinkedIn, Reddit, and travel forums.
- Excellent written and verbal communication skills.
- Strong understanding of customer engagement and online community building.
- Ability to create engaging travel

📌 Social Media (Ameerpet)
🏢 S. R. Infotech
📍 Ameerpet