Hiring Relationship Manager (RM) – Diya Greencity Private Limited
Company:
Diya Greencity Private Limited Location:
Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Role:
Assistant Relationship Manager (ARM) Employment Type:
Full time (On-Site)
Diya Greencity Private Limited is looking for a
highly motivated and customer-focused Relationship Manager (ARM)
to join our team for our
affordable group housing project – Diya Greencity .
This project is developed under the
affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government , offering a great career growth opportunity for individuals looking to establish themselves in the
real estate and housing sector.
Key Responsibilities:
✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions. ✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels. ✅ Assist in the home-buying process, guiding customers through documentation and post-sales support. ✅ Collaborate with sales, CRM, and legal teams to streamline customer communication. ✅ Track customer interactions using CRM software and maintain detailed records. ✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience. ✅ Analyze customer feedback and provide insights for service improvement. ✅ Ensure compliance with company policies, legal regulations, and industry best practices.
✅ Work closely with the management team to enhance overall customer engagement and retention.
Qualifications & Skills:
✔️ Bachelor’s degree in Business Administration, Marketing, or a related field. ✔️ 5+ years of experience in customer relationship management, preferably in real estate or housing projects. ✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships. ✔️ Excellent verbal and written communication skills in
English and Hindi . ✔️ Proficiency in
CRM software and Microsoft Office tools . ✔️ Analytical mindset with the ability to interpret customer data and market trends. ✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines. ✔️ Flexibility to work
on weekends or extended hours if required .
Work Timings:
Monday to Saturday ⏰
9:30 AM to 6:30 PM
Salary & Benefits:
Competitive salary + Performance-based incentives
Why Join Us? ✨ Opportunity to work in a
state government-backed affordable housing project . ✨ Career growth prospects in the
real estate sector . ✨ Positive and professional work environment.
How to Apply? Interested candidates can apply through linkedin or send their
resume
to whatsapp at https://wa.link/9w1f2w
Project Website:
https://diyagreencity.com Project Location:
Google Maps
Join us and contribute to providing quality affordable housing to our valued customers!