Service Now CSM Consultant
Must Have Skills Service Now Customer Service Management (CSM) Case Management Customer Portal Knowledge Management Agent Workspace / Configurable Workspace Flow Designer Business Rules REST/SOAP API Integrations Service Now Development & Customization Key Responsibilities End-to-end CSM implementations Enhancements and support activities Workflow customization Stakeholder interactions Testing and deployments
📌 ServiceNow Customer Service Management (CSM) Specialist (India)
🏢 Artech
📍 India
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