Job Description Client Support Associate / Client Experience Coordinator

experience in customer support, client coordination and or telecalling. managing RSVP calls, collecting client feedback and supporting basic escalation calls as
Make outgoing RSVP calls for events and update responses accurately.

- Client Feedback & NPS Calls
- Document insights clearly for internal performance review and reporting.

Escalation Calling Support

- Assist with initial-level escalation calls
- Maintain updated call logs and reports.
- Required Skills & Experience:
- 0–1 year experience in customer support, telecalling, client servicing and or

Robust verbal communication skills (English & Hindi; regional languages preferred).

- Ability to manage high-volume calling with professionalism.
- Basic knowledge of CRM tools, Google Sheets, Whats App communication, and call

About The Wedding Company

The Wedding Company is a tech-enabled wedding planning and fulfilment platform, your one-stop destination for stress-free, personalized, and reliable wedding planning.



From venues and decor to catering and photography, we manage every aspect of the wedding journey, from planning to execution, enabling couples to browse, book, and coordinate their entire wedding seamlessly from anywhere.

With a network of 2,000+ verified partners across cities, we have successfully planned and executed over 1,000 weddings across India's leading destinations including Bengaluru, Goa, Udaipur, Jaipur, Delhi NCR, and Kerala, as well as international locations like Thailand and Indonesia.

Our team works like an extended family, combining professional expertise with genuine care to make the entire wedding journey stress-free and memorable.

In 2026, we raised $2.75 million in seed funding led by Wellingdon Advisors LLP, with participation from LVX, Tremis Capital, and angel investors, reflecting strong confidence in our vision to redefine how India plans weddings.
Website :

Note: This role is a full time role in Bangalore (and not remote).

📌 Specialist Services Administrator (Bengaluru)
🏢 The Wedding
📍 Bengaluru