Role Overview: We are looking for experienced
General Administration / Site Services professionals
to manage and coordinate various employee, facility and site services across large manufacturing locations. The role may involve responsibility for one or more areas such as
Township Management, F&B; Operations, Facility Management / Soft Services, Transport Services or General Administration , depending on the specific position. The ideal candidate should have strong
operations, vendor management, stakeholder management and service delivery
skills, with experience in managing services in a large site, campus, township, industrial or hospitality environment.
Key Responsibilities: Manage day-to-day
general administration and site service operations
based on the assigned area of responsibility. Manage and coordinate services such as
township operations, F&B;, housekeeping, soft services, transport and employee amenities . Ensure smooth delivery of services while maintaining high standards of
quality, hygiene, safety and employee experience . Manage
vendors and service partners , including manpower deployment, SLA/KPI monitoring, performance reviews and issue resolution. Monitor operational costs, budgets and resource utilization and identify opportunities for
cost optimization and service improvement . Conduct regular site inspections and ensure proper upkeep and functioning of assigned facilities/services. Handle employee and stakeholder feedback and ensure
timely resolution of service-related issues . Coordinate with internal stakeholders for smooth site operations. Support
VVIP visits, events, employee engagement activities and other special site requirements .



Ensure adherence to applicable
safety, hygiene, statutory and operational requirements . Maintain relevant documentation, MIS and service performance reports. Lead and coordinate
contract manpower and operational teams
as required.
Relevant Areas of Experience: Candidates with experience in
any one or more
of the following areas will be considered: General Administration / Site Administration Township Management Facility Management / Soft Services F&B; / Cafeteria / Food Court Operations Transport / Employee Transportation Hospitality / Hotel Operations Employee Amenities / Campus Services Exposure to any one of these functions, along with strong operational and stakeholder management capabilities, would also be relevant.
What We’re Looking For: 3–10 years of relevant experience
in General Administration / Facility Management / Township Management / Hospitality / F&B; / Transport or Site Services. Experience in managing
vendors, contract manpower and day-to-day operations . Robust stakeholder coordination and communication skills. Good understanding of
service delivery, SLA/KPI management and operational processes . Strong problem-solving and service orientation. Ability to independently manage operations and coordinate with multiple stakeholders. Experience in a
manufacturing / industrial site, township, large campus, hotel or similar environment
will be preferred.
Qualification:
Graduate / Postgraduate in
Hotel Management, Facility Management, Business Administration, Hospitality or any relevant discipline .
Location:
Dahej / Vadodara / Hazira / Nagothane
Experience:
3–10 years

📌 General Administration (India)
🏢 Reliance Industries
📍 India