Job Description:
Cadmatic Administrator & Consultant (Technical and Functional Support)
Position Overview:
We are seeking a skilled and experienced
Cadmatic Administrator & Consultant
to manage and support Cadmatic software solutions, ensuring smooth operations, effective utilization, and alignment with organizational goals. The ideal candidate will provide both technical and functional support, playing a critical role in the deployment, customization, integration, and optimization of Cadmatic products.
Key Responsibilities:
Technical Support:
Software Installation and Maintenance:Install, configure, and upgrade Cadmatic software and related modules.Ensure compatibility and smooth integration with existing IT infrastructure.Monitor and maintain software performance, addressing technical issues proactively.
System Administration:Manage user accounts, access permissions, and system settings.Ensure data security, backups, and disaster recovery planning.Develop and maintain system documentation, including architecture diagrams and configurations.
Troubleshooting and Problem Resolution:Provide Level 2 and Level 3 technical support to resolve software-related issues.Collaborate with vendor support teams for escalated cases.Analyze system logs and diagnostics to prevent and address recurring issues.
Integration and Customization:Develop and implement integrations between Cadmatic and other enterprise systems (e.g., ERP, PLM).Customize Cadmatic workflows, templates, and tools to meet project-specific needs.
Performance Optimization:Conduct regular system audits and optimize software performance.Implement updates, patches, and improvements as needed.
Functional Support:
Business Analysis and Consulting:Collaborate with stakeholders to understand business requirements and map them to Cadmatic functionalities.Recommend best practices and solutions to maximize the software's utility and ROI.Training and Knowledge Sharing:Conduct user training sessions to enhance adoption and proficiency.Develop and update user manuals, FAQs, and training materials.Project Support:Assist project teams in using Cadmatic effectively for design, modeling, and documentation.Ensure adherence to industry standards and organizational guidelines in Cadmatic outputs.Stakeholder Coordination:Act as the primary liaison between technical teams, functional teams, and external vendors.Facilitate communication to align system capabilities with business goals.
📌 Cadmatic Administrator & Consultant (Mumbai)
🏢 TCS
📍 Mumbai