ERP AMS ConsultantExperience:
6-10 YearsLocation:
Pan India
Must-Have SkillsERP Application Management Services (AMS)L2/L3 Production SupportIncident, Problem, Change & Release ManagementERP Platforms: Oracle ERP Cloud / Oracle EBS / SAP / Microsoft DynamicsServiceNow or ITSM Ticketing ToolsSQL for Data Analysis & ValidationTesting, Deployment & DocumentationITIL Process KnowledgeResponsibilitiesProvide AMS support for ERP applications.Handle incidents, service requests, and change requests within SLAs.Troubleshoot and resolve functional/technical issues.Perform application enhancements, configuration, and bug fixes.Coordinate with functional and technical teams.Support upgrades, patches, testing, and deployments.Prepare SOPs, KT documents, and support documentation.Work with business users and stakeholders for ongoing support.Requirement4-8 years of ERP AMS/Production Support experience.Solid analytical, troubleshooting, and communication skills.Experience with Oracle ERP, SAP, Microsoft Dynamics, or similar ERP systems.Knowledge of ITIL and Service Management processes.
📌 ERP AMS Consultant (Mumbai)
🏢 TCS
📍 Mumbai