Job Description IT Infrastructure Engineer-II Position: IT Infrastructure Specialist
Department: Information Technology (IT)
Experience: 10+ Yrs

POC - Vaibhavi Pande - +91 (phone hidden)

Location: Pune

Position Overview:

We are seeking an IT Infrastructure Engineer-II to manage and optimize our hybrid IT ecosystem. This role focuses on maintaining the stability, security, and performance of

our on-premises and cloud-based infrastructure, ensuring reliable operations across our network and server environments.

Key Responsibilities

End-User Support (60% of work): Provide advanced technical support to end-users for hardware, software, and peripheral issues.

Act as the primary escalation point for complexend-user problems to ensure timely resolution.

Manage endpoint configurations, software deployments, and security compliance on end-user devices.

Server & Cloud Administration: Manage AWS cloud environments, includingEC2 compute instances and S3 storage solutions.

Manage on-premises Windows Server environments, Active Directory/ Domain Services, and virtualization platforms (VMware/Hyper-V).
Execute patch management processes for systemsand endpoints using Microsoft Defender and Manage Engine Desktop Central.
Manage data protection and disaster recoverystrategies using Veeam Backup & Replication.

Administer the Manage Engine suite (Site24x7, Net Flow Analyzer)



for system monitoring and traffic analysis.

Network Administration: Manage enterprise networking using Cisco Meraki dashboard.

Configure and maintainswitches, VLANs, and security policiesto ensure network connectivity and performance.

General IT Operations: Support Microsoft 365, Exchange, Intune, and Defender administration.

Provide technical supportand escalation management for complex infrastructure incidents.

Perform infrastructure healthchecks, performance tuning,and security hardening tasks.

Required Skills & Qualifications:

~ Bachelor's degreein IT, Computer Science, or related field.

~10+ years of experience in IT infrastructure architecture and operations.

~ Cloud & Servers: Solid experience with AWS (EC2, S3), Windows Server, Active Directory, and VM solutions.
~ Patch Management: Hands-on experience with patchmanagement using Microsoft Defender and Manage Engine Desktop Central.
~ Networking: Experience managing Cisco Meraki (Switching, VLAN configuration).
~ Tools: Proficiency in Veeam Backup and Manage Engine (Site24x7, Net Flow Analyzer).

~ Knowledge of enterprise security (ISO 27001) and IT service management (ITSM).

Preferred Qualifications:

Certifications: AWS Solutions Architect, VCP, CCNA/CCNP (Merakifocus), ITIL.

Experience with automation/scripting (Power Shell) for infrastructure tasks.

📌 Specialist, Infrastructure Engineering (Nagpur)
🏢 ATA
📍 Nagpur