Job Description – Social Media & Operations Executive
Job Title: Social Media & Operations Executive
Department: Operations / Business Development
Employment Type: Full-Time/ Immediate
Experience: 1–4 Years
Location: Noida 62
Salary: Best in industry
Qualification : Graduate
About the Role:
Looking for smart, proactive, and organized Social Media & Operations Executive who can manage the company's social media presence, handle IndiaMART enquiries and leads, conduct cold calling, maintain Excel/MIS reports, and support day-to-day operational activities.
valuable communication skills
strong knowledge of Instagram, IndiaMART, MS Excel, and lead management.
Key Responsibilities:
Social Media Management:
Manage and regularly update the company's Instagram account.
Create and post engaging content, including posts, stories and reels.
Monitor comments, messages and enquiries and respond professionally.
Coordinate with the internal team for content, offers and promotional activities.
Track social media enquiries and convert relevant enquiries into leads.
IndiaMART & Lead Management
Regularly monitor and handle IndiaMART enquiries and leads.
Contact new leads promptly through calls and messages.
Understand customer requirements and share relevant information.
Maintain proper records and follow up with potential customers.
Update lead status and ensure timely follow-ups Cold Calling
Introduce company products/services and understand customer requirements.
Achieve daily/weekly calling and lead-generation targets.
MS Excel & MIS:
Maintain customer, lead and calling databases in Excel.
Prepare daily/weekly/monthly MIS reports.
Update lead status, follow-ups, conversions and pending activities.
Perform basic Excel functions such as sorting, filtering, formatting, VLOOKUP/XLOOKUP, Pivot Tables and basic formulas.
Maintain accurate and updated operational records.
Operations:
Handle day-to-day operational coordination and administrative activities.
Maintain proper documentation and records.
Support management with reports, data and operational updates.
Required Skills:
Good verbal and written communication skills.
Hands-on experience with Instagram/Social Media Management.
Experience handling IndiaMART leads/enquiries.
Good cold-calling and follow-up skills.
Strong knowledge of MS Excel and MIS reporting.
Good organizational and multitasking abilities.
Ability to work independently and meet deadlines.
Positive attitude and willingness to learn.
Preferred Candidate:
Inside Sales, Telecalling, Operations, Social Media, Lead Generation or Business Development.
IndiaMART + Instagram + Excel + calling will be preferred.
Number of leads handled and followed up.
IndiaMART Lead/enquiry response and conversion.
Social media engagement and enquiry generation.
Accuracy and timeliness of MIS/Excel reports.
Overall operational task completion.
Interested candidate drop there cv on
[email protected] OR WhatsApp +91-XXXXXXXXXX
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Social Media Executive (India)
🏢 Intellisolvers
📍 India