Additional Information
Job Number26110116
Job CategoryInformation Technology
LocationSomwarpet Rd, Makkandur Village Post,, Madikeri, Karnataka, India, 571201
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.

CANDIDATE PROFILE

Education and Experience

- BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.

- Previous experience in IR Global Field Services or Marriott Systems Support desirable.

- System-related professional certifications desired.

CORE WORK ACTIVITIES

Ensuring Client Technology Needs are Met

- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

- Monitors, verifies and manages the acquisition and maintenance of property based systems.

- Analyzes information, identifies current and potential problems and proposes solutions.

- Maintains, inspects and repairs equipment.

- Inspects and verifies the maintenance of the equipment or the environment.

- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

- Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.

- Verifies solutions are consistent with the client's needs and brand specific IR environment.

- Administers and maintains mail and email.

- Maintains inventories and manages IT hardware/software.

- Provides Internet support and maintenance (if applicable)

- Provides cable management support.

- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

- Consults on specific application issues or hardware/software problems.

- Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies





- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

- Monitors processes and evaluating information according to SOP and LSOP requirements.

- Enforces IR policies and standards protecting company hardware, software and other resources at the property.

- Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

- Develops specific goals and plans to prioritize, organize, and accomplish your work.

- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

- Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.

- Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

- Verifies proper asset management.

- Performs on-site monitoring of all projects.

- Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

Demonstrating and Applying IR Knowledge

- Keeps up-to-date technically and applies new knowledge to your job.

- Demonstrates knowledge of job-relevant issues, products, systems, and processes.

- Provides technical expertise and support.

Leading IR Team

- Serves as a role model to demonstrate appropriate behaviors.

- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

- Celebrates successes and publicly recognizes the contributions of team members.

- Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

Managing and Conducting Human Resource Activities

- Verifies employees are treated fairly and equitably.

- Verifies property policies are administered fairly and consistently.

Additional Responsibilities

- Provides information to supervisors, co-workers,



and subordinates by telephone, in written form, e-mail, or in person.

- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

- Analyzes information and evaluates results to choose the best solution and solve problems.

- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

- Manages vendors for property IT requirements functioning as escalation point for problem resolution.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to chance. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

萬豪酒店潛心鑽研待客之道，把握每一次創新機會，為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師，傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想，用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣，萬豪酒店誠摯歡迎您的加入，豐富機遇待您發掘。加入萬豪酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。

JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌，在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化，深信員工是我們的立足之本，有了快樂的員工，才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟，傳承了萬豪國際集團創始人 J.Willard Marriott（與品牌同名）的優秀品質。歡迎加入我們，成為 JW 萬豪大家庭的一員，體驗不同以往的工作氛圍，在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會，讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。

📌 Mgr-Property Systems (Madikeri)
🏢 Marriott International
📍 Madikeri