Key Responsibilities

- Greet and welcome guests in a warm and professional manner.
- Handle guest check-ins and check-outs efficiently.
- Manage room reservations, bookings, and cancellations.
- Answer phone calls, emails, and guest inquiries promptly.
- Maintain accurate guest records and billing information.
- Coordinate with housekeeping and other departments to ensure smooth operations.
- Assist guests with local information, travel arrangements, and special requests.
- Handle guest complaints and resolve issues professionally.
- Maintain a clean and organized reception area.

Requirements

- Bachelor's degree or equivalent qualification preferred.
- Previous experience in hospitality, customer service, or front office operations is an advantage.




- Excellent communication and interpersonal skills.
- Proficiency in English and Malayalam is a must; knowledge of Hindi/Tamil is a plus.
- Basic computer skills and familiarity with hotel management software are preferred.
- Pleasant personality with a customer-oriented attitude.
- Ability to work flexible shifts, including weekends and holidays when required.

Interested candidates please email [email protected]

Pay: From ₹14,000.00 per month

Benefits:

- Adaptable schedule
- Food provided
- Paid time off

Work Location: In person

📌 Front Office Executive (India)
🏢 The Signature Munnar
📍 India