A Telecaller is responsible for making and receiving phone calls to communicate with customers, promote products or services, generate leads, answer inquiries, and maintain positive customer relationships. The role requires excellent communication skills, patience, and the ability to achieve sales or customer service targets.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Answer inbound customer calls and resolve queries.
- Explain products and services clearly and professionally.
- Generate leads and schedule appointments when required.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure satisfaction.
- Achieve daily, weekly, and monthly calling or sales targets.
- Handle customer complaints politely and escalate issues when necessary.
- Update customer information in the CRM or database.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Good listening and persuasion abilities.
- Basic computer and data entry skills.
- Ability to work under pressure and meet targets.
- Positive attitude and customer-focused approach.
1-3 Years of Experience required
Qualification - Any Graduate
10th and 12 th Standard
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (India)
🏢 Ksolare Energy
📍 India
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