Customer Support and Sales Executive (CSE) (India)

Customer Support and Sales Executive (CSE) (India)

31 Aug
|
SKGM LOGIX INDIA
|
India

31 Aug

SKGM LOGIX INDIA

India

About SKGM Logix Pvt Ltd
SKGM Logix Pvt Ltd is a fast-growing international logistics company operating from both the US and India. We specialize in end-to-end freight, transportation, and supply chain solutions for US & Canada clients. Driven by technology and active expansion, we bridge global trade routes with reliability and speed. We are currently hiring motivated professionals to handle sales, customer support, and night-shift dispatch operations.
Key Responsibilities

- Deal directly with US/Canada clients via voice and email during US night shifts in an in-office role.
- Generate and qualify leads through cold calling, research, and inbound inquiries.
- Understand client requirements, recommend services, and prepare quotations.
- Follow up regularly with prospects to move leads through the pipeline and close sales.
- Handle end-to-end dispatch execution and ensure accurate freight documentation.
- Maintain complete customer and sales records within CRM software.
- Coordinate with cross-functional support and logistics teams to ensure smooth post-sales service.

Preferred Qualifications

- Bachelor’s degree in Business, Marketing, Commerce, or a relevant field.




- 0–3 years of experience in inside sales, tele sales, customer support, or logistics.
- Fluency in English with experience in CRM tools and basic MS Office/Excel.

Typical KPIs

- Daily call volume and lead qualification count.
- Lead-to-customer conversion rate.
- Monthly sales target & revenue achievement.
- Accuracy in dispatch execution & documentation.

Required Skills

- Solid English verbal & written communication.
- Negotiation & objection-handling skills.
- Prospecting & lead generation proficiency.
- CRM Proficiency
- Ability to thrive in a fast-paced, target-driven night shift environment.

Key Benefits

- Fixed Pay + Lucrative incentives
- Fixed 5 Days Working - Monday to Friday
- Fixed Shift (06:30 Pm to 03:30 Am IST)for Health betterment - No Rotational Shifts
- Food/Meal Provided + Alternate Friday Feasts

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Paid time off

Application Question(s):

- Your preferred date & time for interview in person?
- Notice Period / Joining date?

Work Location: In person

📌 Customer Support and Sales Executive (CSE) (India)
🏢 SKGM LOGIX INDIA
📍 India

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