HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes and enable peace of mind for their clients. At HealthRecon Connect, day after day, we not only hold ourselves accountable for setting and maintaining high standards, but we also passionately strive for the highest achievement, customer delight and thrive on the challenge of high expectations and commitment to excel.

HealthRecon was certified a Great Workplace by Great Place to Work® Sri Lanka since 2018 and was adjudged one of the 40 Best Workplaces in Sri Lanka by Great Place to Work® Sri Lanka in 2021. We are also a participant of the United Nations Global Compact.

The Manager – Collections will be responsible for leading and managing the Accounts Receivable (AR) Collections team with a strong focus on Allergy specialty accounts. The role involves driving collection performance, reducing AR aging, improving cash flow, ensuring timely resolution of claims, and maintaining client satisfaction. The ideal candidate should possess extensive knowledge of US healthcare revenue cycle processes, payer guidelines, denial management, and Allergy specialty billing and collections.

Due to the large volume of applications we receive, all applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted. Thank you for your understanding.

Job Vacancy:




Manager – Collections – Allergy Specialty

Work Week:
Monday to Friday

Shift Window:
7.30 PM – 4.30 PM IST

Important: HealthRecon Connect currently operates under a hybrid work arrangement, with the number of remote workdays varying by team. However, depending on client deliverables and business needs, employees may be required to work in office for all five weekdays.

By applying, you acknowledge and agree to be available for in-person work five days a week if required.

Other Features:
US calendar applicable

Responsibilities:

Operations Management:

- Lead and manage end-to-end AR Collections operations for Allergy specialty clients.
- Monitor collection performance and ensure achievement of revenue and productivity targets.
- Drive reduction of aged receivables and improve collection effectiveness.
- Oversee resolution of unpaid, underpaid, and denied claims.
- Review and analyze AR inventory to identify trends and opportunities for improvement.
- Ensure compliance with client-specific requirements and payer guidelines.

Team Management:

- Manage, mentor, and develop Team Leads and Collection Specialists.
- Conduct regular performance reviews and provide coaching to improve productivity and quality.




- Establish KPIs and monitor team performance against defined targets.
- Support recruitment, onboarding, and training initiatives.

Client Management:

- Act as the primary point of contact for Allergy specialty collection accounts.
- Participate in client review meetings and present performance metrics.
- Build and maintain strong client relationships through effective communication and operational excellence.
- Address escalations and ensure timely resolution of client concerns.

Process Improvement:

- Identify bottlenecks and implement process improvement initiatives.
- Develop action plans to improve collection rates and reduce denials.
- Collaborate with Billing, Coding, Credentialing, and Payment Posting teams to optimize revenue cycle performance.
- Utilize data analytics to drive operational decisions.

Core Competencies

- Leadership & People Management
- Client Relationship Management
- Revenue Cycle Expertise
- Analytical & Problem-Solving Skills
- Strategic Planning
- Communication & Presentation Skills
- Process Improvement Mindset
- Stakeholder Management

Qualifications/Criteria:

- Bachelor’s degree in any field.
- 8+ years of experience in US Healthcare Revenue Cycle Management.
- Minimum 3+ years of experience managing AR Collections teams.
- Strong experience handling Allergy specialty accounts and payer follow-up.
- Deep understanding of:

- Accounts Receivable Management
- Denial Management
- Appeals Process
- Insurance Follow-up
- Payment Resolution
- Revenue Cycle Metrics

- Proficiency in MS Excel and reporting tools.

📌 Manager – Collections – Allergy Specialty (India)
🏢 HealthRecon Connect
📍 India