Additional Information
Job Number26110116
Job CategoryInformation Technology
LocationSomwarpet Rd, Makkandur Village Post,, Madikeri, Karnataka, India, 571201
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.

CANDIDATE PROFILE

Education and Experience

- BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.

- Previous experience in IR Global Field Services or Marriott Systems Support desirable.

- System-related professional certifications desired.

CORE WORK ACTIVITIES

Ensuring Client Technology Needs are Met

- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

- Monitors, verifies and manages the acquisition and maintenance of property based systems.

- Analyzes information, identifies current and potential problems and proposes solutions.

- Maintains, inspects and repairs equipment.

- Inspects and verifies the maintenance of the equipment or the environment.

- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

- Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.

- Verifies solutions are consistent with the client's needs and brand specific IR environment.

- Administers and maintains mail and email.

- Maintains inventories and manages IT hardware/software.

- Provides Internet support and maintenance (if applicable)

- Provides cable management support.

- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

- Consults on specific application issues or hardware/software problems.

- Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

- Monitors processes and evaluating information according to SOP and LSOP requirements.

- Enforces IR policies and standards protecting company hardware, software and other resources at the property.





- Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

- Develops specific goals and plans to prioritize, organize, and accomplish your work.

- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

- Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.

- Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

- Verifies proper asset management.

- Performs in office monitoring of all projects.

- Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

Demonstrating and Applying IR Knowledge

- Keeps up-to-date technically and applies new knowledge to your job.

- Demonstrates knowledge of job-relevant issues, products, systems, and processes.

- Provides technical expertise and support.

Leading IR Team

- Serves as a role model to demonstrate appropriate behaviors.

- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

- Celebrates successes and publicly recognizes the contributions of team members.

- Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

Managing and Conducting Human Resource Activities

- Verifies employees are treated fairly and equitably.

- Verifies property policies are administered fairly and consistently.

Additional Responsibilities

- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

- Analyzes information and evaluates results to choose the best solution and solve problems.

- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

- Manages vendors for property IT requirements functioning as escalation point for problem resolution.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.



We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

메리어트 호텔은 호텔을 방문하는 전 세계 고객이 항상 감탄이 절로 나오는 편안함을 누릴 수 있도록 힘쓰는 동시에 모든 기회에 혁신을 불어 넣으면서 호스피탈리티 서비스를 예술의 경지로 끌어 올리기 위해 노력하고 있습니다. 여러분은 메리어트 호텔의 주인으로서 살아있는 유산을 유지하고 구축하기 위하여 진심을 담아 미래지향적인 서비스를 고객에게 제공함으로써 '항상 최고의 호스피탈리티 서비스를 제공한다'라는 약속을 실천하게 될 것입니다. 전 세계적으로 호스피탈리티의 대명사인 메리어트 호텔에서 경력을 쌓고자 채용 기회를 탐색하신다면 여러분을 환영합니다. 메리어트 호텔에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 메리어트 호텔의 문을 두드리세요.

메리어트 인터내셔널의 럭셔리 포트폴리오에 속해 있는 JW 메리어트는 전 세계 관문도시와 특색 있는 리조트에 위치한 100개 이상의 아름다운 호텔로 구성되어 있습니다. JW는 동료를 최우선으로 생각합니다. 직원이 행복하면 고객도 행복하기 때문입니다. JW 메리어트의 직원들은 자신감 넘치고, 혁신적이며, 진실함과 동시에 직관적입니다. 또한, 직원들은 메리어트 호텔 이름을 따온 설립자 J. 윌러드 메리어트(J.Willard Marriott)의 유산을 계승하고 있습니다.JW 메리어트는 다른 호텔과는 차별화된 업무 경험을 제공하고 있기 때문에 커뮤니티의 일원이 되면, 여러분은 다양한 동료 그룹과 진정한 유대감을 느낄 수 있습니다. JW 메리어트는 직원을 위해 교육, 개발, 인식을 위한 기회를 창출하며, 무엇보다도 총체적인 웰빙에 초점을 맞춰 럭셔리한 환경에서 열정을 추구할 수 있는 공간을 마련해 드립니다. 고객을 특별하게 모시는 것은 JW 메리어트가 직원을 케어하는 방식에서 비롯됩니다. 우리는 이를 JW 트리트먼트(JW Treatment™)라 칭합니다. JW 메리어트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 JW 메리어트의 문을 두드리세요.

📌 Mgr-Property Systems (Madikeri)
🏢 Marriott International
📍 Madikeri