31 Aug
|
BharatFino
|
India
Sales & Revenue
- Achieve monthly and annual insurance sales targets.
- Drive Motor, Health, Life, and Commercial Insurance sales.
- Monitor lead conversion and sales performance.
- Develop strategies to improve sales productivity.
- Ensure timely follow-up on all customer leads.
Team Management
- Manage Team Leaders, Supervisors, and Sales Executives.
- Recruit, train, and mentor recent employees.
- Conduct daily team briefings and motivational sessions.
- Prepare shift schedules and manpower planning.
- Build a positive and high-performance work culture.
Operations Management
- Monitor daily call centre operations.
- Maintain service levels and response times.
- Ensure CRM/AppSheet records are updated accurately.
- Improve operational efficiency and customer experience.
- Handle customer escalations and complaints.
Pay: ₹25,000.00 - ₹50,000.00 per month
Experience:
- Call Center: 5 years (Required)
Work Location: In person
📌 Call Centre Manager (India)
🏢 BharatFino
📍 India