Security Guard

Purpose of the Role

To ensure the safety and security of guests, staff, and casino property by monitoring premises, controlling access, and responding promptly to incidents, in compliance with regulatory and company security protocols.

Key Responsibilities

- Monitor entry/exit points, verifying guest identification, age, and entry eligibility as per regulatory requirements.
- Conduct guest and baggage screening/frisking as per SOPs, ensuring prohibited items are not brought on premises.
- Patrol assigned areas (gaming floor, back-of-house, perimeter, parking) to detect and deter any suspicious or unsafe activity.
- Monitor and control access to restricted/sensitive areas (cash desk, cage, server rooms, back-of-house) as per authorization protocols.
- Respond promptly to alarms, disturbances, altercations, or emergencies, following escalation and reporting procedures.
- Coordinate with Surveillance for real-time monitoring and investigation of incidents or irregularities.
- Escort cash/chip transfers, VIP guests, or high-value transport as directed.
- Maintain accurate incident logs, occurrence reports, and shift handover documentation.
- Assist guests with directions, queries, and basic assistance in a courteous and professional manner.
- Enforce house rules, responsible gaming guidelines, and manage unruly or intoxicated guests as per protocol.




- Coordinate with local law enforcement/port authorities as required, under management guidance.
- Maintain grooming, discipline, alertness, and qualified conduct standards at all times.

Eligibility / Qualifications

- Minimum 10th/12th pass.
- Prior experience in security services (ex-servicemen/police/security agency background) preferred.
- Physically fit, alert, and capable of standing/patrolling for extended periods.
- Basic English/Hindi communication skills.
- Age as per applicable state gaming/security regulations.
- Valid security license/PSARA certification as per local regulations, where applicable.

Skills To Be Developed / Applied

- Access control, screening, and frisking procedures
- Incident response, conflict de-escalation, and emergency handling
- Surveillance coordination and reporting
- Guest handling and responsible gaming enforcement
- Documentation and shift reporting accuracy

Working Conditions

- Rotational shifts (including nights, weekends, and holidays), as casino operations are 24x7.
- Physically active role involving extended standing, patrolling, and occasional high-alert situations.
- Work in a high-security, camera-monitored environment; may involve exposure to confrontational situations.

Progression

- Based on performance, may progress to Senior Security Guard / Security Supervisor.

Skills: vigilance,security,documentation

📌 Guard (Panaji)
🏢 Big Daddy Chain of Casinos, Golden Globe Hotels Private
📍 Panaji