31 Aug
|
HCL Technologies
|
Chennai
31 Aug
HCL Technologies
Chennai
HCLTech is hiring for International contact Center - Senior Process Associate on 28th and 29th Aug,2026 (Inbound calls)Walk-in Drive Details:Date: 28th and 29th Aug,2026 - Friday and SaturdayLocation: HCL Tech, Tower 4 Ground floorElcot Sez, Sholinganallur, Chennai 600119Time: 10AM - 3PMHR Contact Name: JudithPlease carry anyone Government ID proof.Job Description International contact Center (Voice Process - Inbound calls)Location:Chennai, IndiaBusiness Unit:Retail Banking Mortgages & Consumer LendingReporting To:Team Leader / Operations Manager
- Work Location: Sholinganallur
- Designation: Associate/ Analyst
- Process: Inbound Call
- Experience:1-3 years in International Voice Process
- Education Eligibility: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach
RegardsJudith
📌 Senior Process Associate (Chennai)
🏢 HCL Technologies
📍 Chennai