Hi,WE have urgent opening for a leading Bank as a CCAFunctional Designation:- Customer Care Associate (Outbound)Business Unit:- Contact CenterNo. of Vacancies:- 50Location:-Mumbai & SecunderabadGrade:- AM1/AM2Education:- Any GraduateExperience:-Min 01 YearsDesired skills and competencies:- Great Communication and Negotiation skills. Customer focus and result orientated. Highly fluent in English and Hindi.Job Summary:-Outbound calling activity involves cross selling to existing HNI customers and converting current to bank leads getting generated via various digital campaigns.Detailed Responsibilities:- 1) Meeting daily calling productivity targets. 2) Meeting daily lead generation target for NTB as well as existing HNI customers. 3) Meeting daily and monthly conversion target as per goal sheet. 4) Attending daily team meetings for progress and performance. 5) ESQ on every customer contact. 6) Regular training on LUMOS 7) Adherence to code of conduct and compliance. 8) High quality scores and proficiency test.Interested candidates share CVs on hidden_email/hidden_mobileRegards,Swati S.hidden_mobileWorkora India Pvt. Ltd., Mumbai

📌 Urgent Opening In Banking - CCA (Mumbai)
🏢 Workora India
📍 Mumbai