31 Aug
|
Tata Consultancy Services
|
Delhi
31 Aug
Tata Consultancy Services
Delhi
Service Desk AnalystExperience: 4 years to 6 yearsLocation : Delhi/NCRInterview Mode: Virtual DriveInterview Date: 06-Aug-26Interview Time: 10 AM to 5 PMMust-HaveKey ResponsibilitiesProvide advanced first-line support for devices, applications, and access issuesTroubleshoot Windows 11 issuesManage accounts in AD, Entra IDO365 conceptsSupport Intune devices and resolve policy/app issuesPerform SCCM troubleshootingIntune MDMLog and resolve incidents within SLAsConduct initial problem analysis and document findingsAssist users with OneDrive, Teams, Outlook, and Microsoft 365Monitor systems and infrastructure alertsPerform triage, correlate incidents, and assess impactCoordinate with resolver teams during outagesSolarWinds knowledgeTrack service health and recurring alertsSupport maintenance tasks and ensure uptime15 years of Continuous Education.
📌 Service Desk Analyst (Delhi)
🏢 Tata Consultancy Services
📍 Delhi