Customer Services Engineer

Location:

Bangalore, IN

Job Description :-

Main accountabilities

1. Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region.

2. Communicate customer timely on Annual Maintenance Programme for customer.

3. Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level.

4. Resolve Technical Query and Share Budgetary quotations on regular basis.

5. Forecasting and Meeting Orders and Sales number.

6. Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals.

7. Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements.

8. Key account management through regular customer visits, sharing performance reports and follow up for open actions and conclude.

Required Education, Experience And Competencies:

Education:

· Engineering Bachelor/ master’s Degree or higher, or equivalent through experience

Experience:

· 3 - 5 yrs.

Competencies(Must Have):

· Strong verbal and written English communication skills

· Solid analytical mindset and problem-solving skills

· Should have Knowledge of Service Sales

· Should have work with networking products.

Competencies (Good to Have):





· Experience in handling Product & Service trainings

· Prior experience in Sales/ Service Sales/Technical Job

· Prior Knowledge of SFDC/CPQ

️ We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.

D&I; Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.

About Barco

Think of images, and you think of Barco. We’re a global tech company creating AV solutions that help professionals succeed when it matters most. Our mission? To visualize and connect the world – from better patient outcomes in healthcare to smarter decision-making and collaboration in enterprise and unforgettable experiences in entertainment.

At Barco, your ideas matter. You’ll learn, grow, and make an impact in a workplace that values your perspective and supports a healthy work-life balance.

And the best part? You’ll team up with 3,+ visioneers who thrive on curiosity, fuel creativity, and push boundaries together.

Innovation starts with you! Ready to make it happen?

📌 Customer Services Engineer (Bengaluru)
🏢 Barco
📍 Bengaluru