Job Description:

This is a collections role and the ideal person should have minimum 2+ years experience in collections. This person will be part of India credit collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers.

Major Responsibilities include but not limited to the one listed below:

- Must achieve monthly collection targets set by management.
- On time calls / send emails to clients for payments.
- Register feedback from customers and work towards resolution of highlighted issues.
- Ensure submission of all documents/invoice(s)/ supporting.
- Customer visits as and when needed.
- Maintain a clean AR portfolio for the given accounts.
- Indulge in solid business partnering across verticals.




- Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
- Manage disputes resolution through proper channel.
- Identify risk accounts and share with Management on a timely basis.
- Perform on time and correct cash application.
- Prepare suitable MIS reports showcasing trend for given portfolio.
- Sound understanding of GST, TDS, TCS and GST TDS
- Sound understanding of Excel, Outlook SAP.
- Sound understanding of GOV tenders/contracts/PO

Skills: feedback management , Bank Reconciliations, Customer Servicing, Business Partnering, Dispute Management

Experience: 2.00-7.00 Years

📌 Customer Service Collections Professional (Gurugram)
🏢 Agilent Technologies
📍 Gurugram