ESSENTIAL JOB RESPONSIBILITIES:

Primary Responsibilities.

- Administration of a Citrix XenDesktop environment, including Provisioning Server, XenApp, MCS, WEM, NS, Citrix Cloud.
- Administration support to VMware infrastructure, hands on experience on management of VMware ESX and ESXi as part of Citrix Administration.
- Monitor systems performance. Experience on Citrix Director, Monitoring tools like SolarWinds, Orion, Vrops etc.
- Experience about integration of 3rd party systems or applications required to support the business.
- Administration of various supporting applications respective to Citrix, including Qualys, Crowd strike, Splunk on VDIs.
- Follow and support IT business processes including Incident management, change management, Problem management.
- Good to have knowledge on disaster recovery and business continuity.
- Very good understanding on compliance with hands on experience on Citrix server maintenance, Patching tools like Tanium, sccm etc.
- knowledge on disaster recovery and business continuity.
- Hands on Citrix migration, infra upgrade & deployment of POC per project requirements.
- Providing L2/L3 level Citrix support.
- Good understanding of NetScaler, SDX, MPX, VPX etc. hands on experience with L1/L2 support.
- Other duties as assigned.

REQUIREMENTS:

- Technically sound professional with an experience of almost 6-10 years in the Citrix XenApp, XenDesktop, VMware, PVS, MCS, Citrix Cloud, Windows Server.
- Maintenance and troubleshooting of Citrix XenApp, XenDesktop , Virtual app and Desktop, PVS, MCS, UPM, WEM, NS. SF, Citrix cloud.
- Knowledge of Citrix farm management, Session management, printer management,



Application publishing/ decommissioning in Citrix farm, Log monitoring/maintenance.
- Requires Valuable understanding of Windows Active Directory, Terminal Server, DNS, DHCP and Windows 10,11, thin client. Windows server 2012, 2016, 2019, 2022.
- Requires skills at customer service and dealing with end users, Vendors.
- Hands of experiences with sccm / Tanium is must.
- Professional with ability to properly handle confidential information.
- Ability to work well independently and in a team environment.
- Ability to handle multiple tasks, prioritize and meet deadlines.
- Perform a regular Citrix server monitoring, health checks, maintenance to ensure the environment is stable and available.
- Create and maintain the standard operating procedure documents as directed.
- Excellent written and verbal communication skills, Guide Citrix Admins technically in all aspects of end-to-end Citrix support.
- Coordinate with other support teams including application / Storage /database, network/ monitoring/ Windows to fulfil any Citrix requirements.
- Knowledge of Multifactor Authentication/2 Factor authentication (MFA/2FA), okta etc..
- Knowledge of ITIL Process.
- 24X7 support exposure, Open to work in night shift/ weekends/ Holidays as per business requirements.
- Good understanding of User profile solution / AD GPO / UPM / WEM / NetScaler is preferred.
- Datacenter / Remote System administration skills.
- Certificate deployment and renewals.
- Knowledge on ticketing tools like Service now, Jira etc.
- Current CCA certification. CCP certification is a plus.

Skills: Ticketing Tools, Xendesktop, System Administration, Sccm, VMware

Experience: 5.00-10.00 Years

📌 Citrix Administrator (Coimbatore)
🏢 Cotiviti
📍 Coimbatore