- This is a voice-based customer support role for experienced professionals with excellent communication skills
- Ability to handle queries in a high-paced workplace
Eligibility Criteria:
- Education: Graduate / Undergraduate
- Experience: Minimum 1 year of international voice process experience (mandatory)
- Excellent verbal communication skills in English
- Strong problem-solving and customer-handling abilities
- Willingness to work in US rotational shifts
- Immediate joiners only
Role & Responsibilities:
- Handle inbound/outbound international customer calls
- Resolve queries efficiently and ensure customer satisfaction
- Adhere to SLA, quality, and compliance standards
- Update CRM systems with accurate interaction records
- Collaborate with internal teams for escalations and solutions
Skills: Customer Care, Voice support, International Voice Process, Outbound Calls
Experience: 1.00-5.00 Years
📌 International Voice Customer Service (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru
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