AVP, Digital Analytics (L10)

Synchrony is a premier financial services company with a complete digitally enabled product suite. We are recognized for our employee benefits, career advancement, and commitment to innovation and diversity.

Our Analytics organization focuses on enhancing customer and partner experience, optimizing business performance through data management, and developing full-stack descriptive to prescriptive analytics solutions using cutting-edge technologies.

Role Summary/Purpose:

The AVP, Digital Analytics (Individual Contributor) role is part of India Hubs Analytics (IAH). This role focuses on improving customer/product/digital journey experience and driving growth by providing full-stack descriptive to prescriptive analytics via cutting-edge technologies to support business objectives. The role involves delivering on business and organizational priorities in collaboration with US Analytics and IAH teams, solving problems with data-powered solutions. It includes providing strategic thought leadership in optimizing and scaling current deliveries and building an analytics roadmap. The ideal candidate is a thought leader, a hands-on problem solver, and delivers actionable insights for the business.

Key Responsibilities:

- Lead and deliver Digital Measurement Analytics for Synchrony's Digital First Trains using Agile methodology to drive digital data strategy, including data collection, validation, and reporting.
- Partner with onsite stakeholders and various process owners in marketing, technology, and digital teams to plan and implement strategic priorities.
- Ensure effective team communication, project deliverables, and coach team members on adhering to timelines, accuracy, and compliance through meticulous project management.




- Hire the right talent, mentor team members on analytical, technical, and functional skills, and guide them in building progressive thinking towards fulfilling their career objectives.

Required Skills/Knowledge:
- 4+ years of working experience in the Analytics domain.
- 2+ years of experience in Digital or Web Analytics Domain utilizing tools such as Adobe or Google Analytics and SAS or SQL.
- Excellent oral and written communication skills with the ability to collaborate, articulate, and present solutions across functional/agile teams in a easy yet compelling manner.
- Minimum 1+ years of experience in Data visualization tools such as Tableau to drive insights.
- Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant Analytics experience. Minimum 6+ years of relevant work experience in lieu of a specified degree.

Desired Characteristics:
- 4+ years of analytics experience in the Financial Services Industry.
- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Work Timings:
- 2 pm to 11 pm IST.
- This role qualifies for Enhanced Flexibility and requires availability between 06:00 AM - 11:30 AM Eastern Time for meetings with India and US teams. Remaining hours are flexible. Exceptions may apply.

Work Arrangement:
- Flexible work options from home or Regional Engagement Hubs (Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR).
- Occasional commuting or travel to Hyderabad or Regional Engagement Hubs may be required for in-person engagement activities.

If you are interested in this opportunity, please click on the Apply Now button to submit your application.

📌 AVP Digital Analytics (Telangana)
🏢 Winx
📍 Telangana