Sap Concur Admin

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

2 year(s)

2 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

Responsibilities:

Concur System Administration & Configuration

Administer and maintain SAP Concur Travel, Expense, Request, and related modules.

Configure and maintain expense types, forms, fields, workflows, approval hierarchies, audit rules, policies, exceptions, and system settings.

Support ongoing system updates, releases, and configuration changes while ensuring alignment with business requirements.

Manage user provisioning, role assignments, permissions, and organizational structure maintenance.

Serve as a subject matter expert for Concur functionality, capabilities, and best practices.

Workflow Management & Business Process Optimization

Design, maintain, and optimize approval workflows to improve user experience and operational efficiency.

Evaluate existing processes and recommend configuration-based solutions to reduce manual effort and improve compliance.

Partner with stakeholders to translate business requirements into scalable system solutions.

Support policy implementation through system configuration and automated controls.

Reporting, Analytics & Data Management

Develop, maintain, and enhance Concur reports, dashboards, and scheduled reporting packages.

Analyze travel and expense data to identify trends, user behaviors, system issues, and improvement opportunities.

Support ad hoc reporting requests from Finance, HR, Procurement, Internal Audit, and business leadership.

Ensure reporting accuracy and consistency through data validation and ongoing maintenance.

Leverage reporting and analytics tools, including Power BI and Excel, to deliver actionable insights.

Testing, Enhancements & Release Management

Lead user acceptance testing (UAT), regression testing, and validation activities for system enhancements, upgrades, and configuration changes.

Create and maintain test scripts, test scenarios, and supporting documentation.

Coordinate with vendors, technology teams, and business stakeholders during system implementations and enhancement projects.

Identify, document, track,



and resolve system defects and enhancement opportunities.

Support deployment planning, change management activities, and post-implementation validation.

User Support & Vendor Coordination

Serve as an escalation point for complex Concur system issues and functionality questions.

Manage support tickets and coordinate resolution with SAP Concur, travel management companies (TMCs), card providers, and internal technology teams.

Provide guidance and training to employees, approvers, and administrators on system functionality and best practices.

Develop and maintain user guidance materials, knowledge articles, and training documentation.

Systems Documentation & Governance

Maintain detailed documentation for system configurations, workflows, integrations, controls, and operating procedures.

Establish and maintain governance processes for system changes, configuration management, and documentation standards.

Ensure changes are properly documented, tested, approved, and communicated prior to deployment.

Support internal control requirements related to system administration activities and platform governance.

Continuous Improvement & Automation

Identify and implement automation opportunities within Concur and related reporting processes.

Drive initiatives focused on simplification, standardization, and increased adoption of system capabilities.

Evaluate new platform features and functionality to improve user experience and operational effectiveness.

Support strategic T&E; system projects, integrations, and transformation initiatives.

Qualifications

Bachelor's Degree in Business Administration, Information Systems, Finance, Accounting, or related field with 2-5 years of experience in SAP Concur administration, business systems administration, Travel & Expense operations, or shared services.

Hands-on experience administering SAP Concur,



including configuration, workflow design, audit rules, forms, reporting, and user management.

Robust understanding of Travel & Expense business processes and system controls.

Experience gathering business requirements and translating them into system solutions.

Experience supporting software implementations, enhancements, upgrades, and testing activities.

Strong reporting and analytical skills with experience using Concur reporting tools, Power BI, Excel, or similar platforms.

Experience creating test plans, executing UAT, documenting results, and managing issue resolution.

Knowledge of system governance, change management, and configuration management practices.

Strong problem-solving skills with ability to diagnose system issues and identify root causes.

Excellent organizational skills with ability to manage multiple projects, priorities, and deadlines simultaneously.

Strong communication skills with ability to work effectively across technical and non-technical stakeholder groups.

Experience documenting business processes, system configurations, and standard operating procedures.

Ability to work independently while collaborating within a global team environment.

Proficiency in Microsoft Office applications, particularly Excel.

Experience with Oracle Fusion, Power BI, integrations, automation tools, or related enterprise platforms preferred.

Earn certifications in these skills

+ 3 more skills

Who can apply

Only those candidates can apply who:

1. have minimum 2 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Sap Concur Admin (Bengaluru)
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📍 Bengaluru