Technical Support Engineer

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

Qualification

B.E./B.Tech in Computer Science / IT / Electronics or equivalent.

3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.

Key Skills

Robust knowledge of Linux/Windows Server Administration.

Hands-on experience in server hardware troubleshooting and replacement.

Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.

Knowledge of storage, RAID, NVMe, networking and server components.

Experience in OS installation, upgrades, patching and driver/software installation.

Ability to monitor CPU, memory, storage, network and GPU performance. Good troubleshooting and log-analysis skills

Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.

Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.

Key Responsibilities

Provide onsite operational and technical support for AI/GPU server infrastructure.

Troubleshoot hardware, OS, driver, application and GPU-related issues.

Perform hardware replacement and preventive maintenance.

Install/upgrade OS, drivers and software applications.

Monitor system health, performance and AI/GPU workloads.

Collect logs and performance statistics for troubleshooting and reporting.





Maintain daily health-check, incident and activity reports.

Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.

Ensure timely escalation and closure of critical incidents.

Support RCA and corrective actions for recurring/critical issues.

Desired Candidate Profile

Strong analytical and problem-solving skills.

Good communication and customer-handling skills.

Ability to work independently at customer locations.

Willing to work in 24x7/shift/on-call support, as required.

Experience in data center, HPC, AI/GPU or enterprise server environments preferred.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Technical Support Engineer (Haryana)
🏢 Netweb Technologies India
📍 Haryana