Technical Support Engineer-Chennai

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

About the Job:

We are looking for a skilled and motivated Technical Support Engineer at New Delhi, India to provide expert assistance for our robotics and industrial automation solutions. In this role, you will support customers in configuring, operating, and troubleshooting automation components such as AC & DC Servos, PLCs, HMIs, and other robotics solutions. Your ability to solve complex technical problems and communicate clearly will be critical in ensuring customer satisfaction and system reliability.

Key Responsibilities:

- Provide front-line technical support (Pre-sales and after sales) to companys agent and OEM customers for industrial automation and robotics systems
- Troubleshoot issues related to PLC programming, motion control, HMI configuration, servo drives, and robotic integration for the customers
- Assist customers with product setup, system commissioning, and firmware/software updates
- Deliver remote diagnostics and support using industry-standard tools
- Document technical issues, solutions, and support procedures in a knowledge base
- Work closely with engineering, product, and R&D; teams to resolve escalated cases and feedback issues
- Support training and onboarding for customers, distributors, and internal teams on robotics and automation products
- Participate in testing new hardware/software releases to ensure product quality and reliability
- Other work assigned by leaders

Required Qualifications:





- Bachelors degree or above in the field of Electrical Automation Engineering and related education
- 3+ years of experience in technical support, trouble-shooting, and field service
- solid knowledge of industrial automation systems: PLCs, HMIs, servo drives, and motion controllers
- Familiarity with communication protocols like Modbus, EtherCAT, CANopen, Profinet and Ethernet/IP and programming tools like Kinco Builder, DTools Pro, Codesys and systems like digital/smart factory, IoT
- Ability to read and troubleshoot electrical schematics and PLC logic programs
- Excellent analytical thinking and communication skills
- Fluent in English, Hindi; additional language skills (e.g., Mandarin) are a plus
- Should have rich experience in Robot industry solution, added advantage
- Experience supporting or working with robotics arms, robots, or AGV/AMR/Shuttle systems considered added advantage
- Available to travel as per requirement across India

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Technical Support Engineer-Chennai
🏢 Kinco Automation
📍 Chennai