Role & responsibilities :

Key Responsibilities

- Manage and oversee day-to-day hotel/resort operations to ensure smooth and effective functioning.
- Drive sales, marketing, business development, and revenue-generation initiatives to achieve occupancy and revenue targets.
- Develop and maintain strong relationships with corporate clients, travel agents, event partners, and other business stakeholders.
- Handle client interactions, guest feedback, complaints, and service recovery professionally.
- Monitor room revenue, occupancy, ADR, RevPAR, reservations, and overall property profitability.
- Oversee front office, reservations, housekeeping, room facilities, guest services, and other operational departments.
- Ensure rooms, public areas, and guest facilities are maintained to the required standards.
- Lead, motivate, and manage the hotel team to deliver consistent service quality.
- Manage manpower planning, sourcing, recruitment, deployment, and staffing requirements in coordination with management/HR.
- Conduct regular training, grooming, and performance development programs for staff.
- Establish and maintain SOPs for hotel operations, service standards, hygiene, grooming, and guest handling.
- Monitor departmental performance, operational costs, and resource utilization.
- Identify opportunities to improve guest experience,



operational efficiency, sales, and profitability.
- Coordinate with management to prepare and implement business plans, budgets, sales strategies, and operational targets.
- Ensure compliance with hotel standards, safety procedures, statutory requirements, and company policies.
- Prepare and share regular reports on operations, revenue, occupancy, sales, manpower, guest feedback, and overall property performance.

Preferred candidate profile :

- Qualification: Bachelors Degree/Degree in Hotel Management or Hospitality Management.
- Experience: 712 years of relevant experience in hotel/resort property operations, preferably with experience handling overall property operations or a senior management role.
- Candidates should have demonstrated experience in operations, sales, revenue generation, team handling, and guest relationship management.

Compensation : 35,00045,000 Monthly in-hand.

Additional Benefits:

- Food provided
- Accommodation provided
- Opportunity to lead complete hotel/resort operations
- Career growth opportunities

Job Locations:

Indore, Madhya Pradesh
Jodhpur, Rajasthan
Madurai, Tamil Nadu

Official Website: www.cosmopolitanhotels.in

Contact us:

Email- [email protected]

(phone hidden)

📌 Hotel Manager (Madurai)
🏢 Cosmopolitan Hotels
📍 Madurai