Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive workplace where your well-being is prioritized and your potential can thrive.

The Role

Join our team as a Technical Resolution Specialist, where you will play a pivotal role in maintaining and optimizing Kyndryl s complex, high-traffic internet site communications and network-based product systems. This isnt just a job - it s a chance to immerse yourself in cutting-edge technology and be at the forefront of innovation.

As a Technical Resolution Specialist, youll be the engineer of scalable local and wide-area network solutions, bridging multiple platforms and protocols, including IP and VOIP. Your mission is to ensure seamless system performance, troubleshoot network issues, and orchestrate the installation of vital components such as routers and switches in collaboration with our trusted vendors. But thats not all - youll also be at the forefront of innovation, developing tools to automate network system deployment, administration, and monitoring, while actively participating in project planning and implementation.

This role isnt just about technical expertise; its about collaboration and growth. Youll provide training and lend your expertise to proposal writing, enhancing our collective knowledge. Youll collaborate closely with development teams to fine-tune system operability, conduct rigorous tests to ensure network redundancy and resilience, and even step up to provide on-call service coverage when needed.

At the heart of your work is a commitment to technical excellence and customer satisfaction.



Youll offer expert advice on best practices, support actions, and architectural definitions, all while supporting your colleagues - be it Architects, Site Reliability Engineers (SREs), or other specialists - in delivering customer solutions.

In this role, youll thrive in a vibrant atmosphere of teamwork and collaboration, where every day brings new challenges and opportunities to apply your knowledge and expertise. Your contributions will make a significant impact on our technical team, as you focus on supporting and maintaining customer systems, resolving incidents, implementing changes, and investigating critical issues. Additionally, youll conduct system reviews, provide recommendations based on technology best practices, and serve as a trusted advisor to our valued customers.

If youre ready to take your technical skills to the next level and thrive in a role that values innovation, collaboration, and expertise - then this opportunity is tailor-made for you. Join us at Kyndryl, in shaping the future of technology and unlocking its limitless potential.

Your Future at Kyndryl

Kyndryls focus on providing innovative IT solutions to our customers means that as a part of the Technical Specialist team, you ll be working with the latest technology and will have the opportunity to learn and grow your skills. Whether you progress your career to a Technical Leader and Principal or migrate to other technical career paths such as an Architect or Data Scientist - we have opportunities you won t find anywhere else.

Key Accountabilities

- Ship-to-Shore Connectivity (Satellite & WAN)




- VSAT (primary maritime WAN)
- Starlink (LEO satellite connectivity)
- Ensure stable hybrid WAN integration with SD-WAN
- Handle: Link failover & Latency-sensitive traffic optimization
- Work with providers (e.g., Speedcast)

- SD-WAN & Routing

- Design and operate SD-WAN overlay networks
- Manage routing protocols: BGP (iBGP / eBGP)
- Traffic segmentation (Corporate / Internet / Voice)
- Policy-based routing
- Split tunneling
- Ensure seamless integration with cloud (AWS/Azure)

- LAN / Core / Access Networking

- Manage enterprise Core-Access architecture (Cisco)
- Vlans, STP, LACP, VTP
- Switch stacking and redundancy
- Ensure high availability across ship networks

- Wireless Infrastructure

- Manage Cisco WLC (AireOS / Catalyst 9800)
- Maintain optimal RF conditions:
- Noise / interference analysis
- Coverage optimization
- Troubleshoot client connectivity issues onboard ships

- Security & Firewall Ecosystem (Fortinet)

- Operate and manage:
- FortiGate Firewalls (VDOM segmentation)
- FortiManager (central policy management)
- FortiAnalyzer (log & analytics)
- FortiClient EMS
- Configure: Security policies & NAT and VPNs (IPSec / SSL)
- Maintain segmentation:
- Corporate / Internet / OT / 3rd Party

- Identity & Access Control

- Manage Cisco ISE for:
- Network access control (802.1X)
- Authentication / authorization
- Integrate with: Wired and wireless networks & Active Directory

- Cloud Networking (AWS & Azure)

- Design and support hybrid cloud connectivity
- Manage:
- Azure networking (VNets, NSGs, Private DNS)
- AWS networking (VPCs, Route 53, security groups)

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Network & Security SME (Pune)
🏢 Kyndryl
📍 Pune