Seller Support Associate (Pune)

Seller Support Associate (Pune)

31 Aug
|
Transcom
|
Pune

31 Aug

Transcom

Pune

WE ARE HIRING Seller Support Executive | Transcom

Looking to build your career in customer support with a quick-growing global company? Join Transcom and be a part of a dynamic, people-first workplace!

Position: Customer Support Executive

Company: Transcom, Pune

Key Responsibilities:

• Provide accurate information about products, services, and policies.
• Understand customer concerns and offer effective solutions.
• Escalate complex issues to the relevant teams when required.
• Maintain proper records of customer interactions.
• Ensure customer satisfaction through excellent service.
• Meet performance and quality targets.

• Handle queries via voice and chat in a professional and timely manner.

Eligibility Criteria:

Any Graduate or Undergraduate.




Minimum 12 months of experience in Seller suppor service (E ecommerce).
Excellent verbal & Written communication skills
Strong problem-solving and multitasking abilities
Customer-focused attitude with patience and empathy
Familiarity with CRM tools is an added advantage
Comfortable with rotational shifts & weekend working

Shift & working mode:

Work from office

24*7 any 9 hours
5.5 days working 1.5 rotational week off

Can available within the radius

Contact Person: Nilesh
(phone hidden)
[email protected]

**Immediate joiner preferable**

📌 Seller Support Associate (Pune)
🏢 Transcom
📍 Pune

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