31 Aug
|
Partex.AI
|
Pune
Location: Pune, India
Work Mode: On-site (Pune Office)
Travel: The role is based out of our Pune office and requires domestic and occasional international travel as needed to support client engagements, business development, and strategic account management.
Experience: 15+ Years
About the Role
We are looking for an exceptional Senior Client Partner AI Solutions & Delivery to own and grow strategic enterprise relationships while delivering transformative AI solutions that create measurable business value.
This is a high-impact leadership role for a customer-obsessed, commercially astute, and delivery-focused professional who thrives at the intersection of business, technology, and innovation.
You will be the trusted advisor to senior client stakeholders, partnering with them to solve complex business challenges through cutting-edge AI platforms, consulting, and services. You will lead strategic account growth, shape compelling AI-led solutions, and own the successful delivery of engagements by leading a team of Project Managers.
Success in this role requires exceptional relationship-building skills, executive presence, consultative problem-solving, commercial acumen, and the ability to proactively identify and resolve delivery challenges while consistently exceeding client expectations.
If you are energized by building lasting client partnerships, driving business growth, leading high-performing teams, and delivering world-class AI solutions, this role offers an opportunity to make a significant impact.
Key Responsibilities
Strategic Client Leadership
- Own a portfolio of strategic enterprise accounts across India and global markets.
- Build trusted relationships with CXOs, business leaders, and key decision-makers.
- Serve as the primary executive point of contact and trusted advisor for assigned clients.
- Understand customers strategic priorities and identify opportunities where AI can drive measurable business outcomes.
- Develop long-term account strategies that maximize customer value, satisfaction, and growth.
Business Growth & AI Consulting
- Identify, shape, and close new opportunities across AI consulting, AI platforms, managed services, and digital transformation initiatives.
- Collaborate with consulting, engineering, data science, and solution teams to develop differentiated AI-led solutions.
- Lead executive workshops, presentations, proposal discussions, and commercial negotiations.
- Translate complex AI capabilities into compelling business value propositions.
- Own account revenue, profitability, forecasting, and strategic growth plans.
- Drive cross-selling, upselling, and expansion opportunities across the account portfolio.
Delivery Leadership & Governance
- Own the successful delivery of all engagements within assigned accounts.
- Lead, mentor, and provide governance to a team of four Project Managers responsible for delivering multiple AI and technology programs.
- Establish robust delivery governance to proactively monitor project health, identify risks early, and ensure timely resolution.
- Drive delivery excellence by ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Partner closely with engineering, consulting, product, and leadership teams to ensure seamless execution.
- Act as the executive escalation point for delivery challenges while maintaining customer confidence and satisfaction.
- Continuously improve delivery performance, operational efficiency, and customer outcomes.
Executive Stakeholder Management
- Conduct Executive Business Reviews and strategic planning sessions with customers.
- Influence executive stakeholders through insight-led conversations and consultative engagement.
- Represent the organization with professionalism, credibility, and executive presence.
- Build long-term strategic partnerships that position the company as a trusted AI transformation partner.
Leadership
- Lead, coach, and inspire a team of Project Managers to consistently deliver exceptional outcomes.
- Foster a culture of accountability, customer obsession, innovation, and continuous improvement.
- Collaborate across sales, consulting, delivery, engineering, and leadership teams to achieve shared business goals.
What We’re Looking For:
Customer-First Mindset
Passionate about building trusted, long-term client relationships and consistently delivering exceptional customer experiences.
Consultative Mindset
Ability to understand complex business challenges and craft cutting-edge AI-driven solutions that deliver measurable business outcomes.
Commercial Acumen
Proven success growing strategic enterprise accounts through consultative selling, executive engagement, and commercial negotiations.
Delivery Leadership
Strong experience owning enterprise delivery, proactively managing risks, driving governance, and ensuring successful execution across multiple engagements.
Executive Presence
Confident engaging with CXOs and senior business leaders, influencing strategic decisions, and presenting complex ideas with clarity.
People Leadership
Proven ability to lead, mentor, and inspire Project Managers and cross-functional teams to deliver outstanding results.
High Energy & Ownership
A self-starter with a strong bias for action, resilience, entrepreneurial mindset, and an unwavering commitment to customer success.
Exceptional Communication
Outstanding communication, presentation, storytelling, negotiation, and stakeholder management skills.
Required Qualifications
- 15+ years of relevant experience in Client Partner, Strategic Account Management, Enterprise Consulting, Business Development, or Technology Services leadership roles.
- Proven success managing and growing large enterprise accounts within AI, Data & Analytics, Digital Transformation, SaaS, or Technology Services organizations.
- Demonstrated experience owning strategic customer relationships with CXOs and senior business stakeholders.
- Strong understanding of Artificial Intelligence, Generative AI, Machine Learning, Data Platforms, Analytics, and enterprise technology transformation.
- Proven experience owning large delivery engagements and leading delivery governance.
- Experience managing and mentoring Project Managers or Program Managers.
- Strong commercial understanding of pricing, forecasting, contract negotiations, profitability, and revenue management.
- Outstanding relationship-building, influencing, negotiation, and executive communication skills.
- Strong analytical thinking, problem-solving, and decision-making capabilities.
- Ability to thrive in a fast-paced, high-growth, customer-centric environment.
Preferred Qualifications
- Experience working with Fortune 500 or large global enterprises.
- Experience managing geographically distributed customers and delivery teams.
- Exposure to enterprise AI consulting, AI platforms, and large-scale transformation programs.
- MBA or equivalent business qualification is an advantage.
📌 Senior Client Partner - AI Solutions & Delivery (Pune)
🏢 Partex.AI
📍 Pune