INTERVIEW PROSPECT | US BANKING PROCESS (INTERNATIONAL VOICE)
Join iEnergizer, noida and build your career in an international process
Job Location: Noida Sector 60
Interview Mode: Walk-in/ Virtual
Joining Timeline: Immediate Joiners
Process: US Customer support (International Voice)
Roles & Responsibilities
1. Handle inbound customer calls related to banking, accounts, transactions, payments, and general queries.
2. Assist customers with account information, balance inquiries, payment status, and transaction-related concerns.
3. Resolve billing, payment, and account issues while ensuring accurate and timely solutions.
4. Follow US banking policies, compliance guidelines, and data-security procedures while handling sensitive customer information.
5. Maintain quality, productivity, CSAT, and call-handling KPIs while delivering professional customer service.
Compensation and work schedule:
Salary: Up to 51K CTC
5 Days Working
Rotational Shifts (US Process)
Rotational Week Offs
Eligibility criteria:
- 1 year of International Voice Process experience required
- Graduates & Undergraduates are eligible
- Excellent English Communication Skills
- Comfortable with US Rotational Shifts