Were Hiring International Customer Support Associate

We are looking for International Customer Support Associates to join our customer support team.

Job Details:

- Position: International Customer Support Associate
- Process: International Voice / Customer Support
- Work Mode: Work From Office
- Working Days: 5.5 Days
- Shift: Night Shift / Rotational Shift
- Experience: Freshers & Experienced Candidates
- Location: Jaipur

1. Customer Support Executive Voice Process

Work Mode: Work From Office
Working Days: 5.5 Days
Shift: Rotational Shifts
Assessment: Versant C1

Eligibility:

- Freshers: Graduate candidates CTC up to 30,000
- Experienced: Minimum 6 months of International Customer Support Voice Process experience – CTC up to 32,000
- Excellent verbal communication skills
- Comfortable working in rotational shifts

Key Responsibilities

- Handle customer queries through voice calls.
- Provide accurate and timely resolutions.
- Maintain professional communication with customers.
- Follow process guidelines and quality standards.
- Achieve defined productivity and customer service targets.

2. Customer Support Executive – Non-Voice

Work Mode: Work From Office
Working Days: 5.5 Days

Eligibility

- Graduates/Freshers and candidates with relevant experience can apply.
- Minimum 6 months of experience preferred for experienced candidates.




- Good written and verbal communication skills.
- Previous customer support experience will be an added advantage.

Salary

- Freshers: 30,000 CTC
- Experienced: 32,000 CTC

Key Responsibilities

- Handle customer queries through non-voice channels.
- Provide accurate and timely responses.
- Maintain proper documentation and records.
- Follow process and quality guidelines.
- Ensure customer queries are resolved within the defined timelines.

3. KYC / Chat Process Executive – Non-Voice

Work Mode: Work From Office
Working Days: 5.5 Days

Eligibility

- Minimum 1 year of relevant experience.
- KYC or Chat Process experience is mandatory.
- Positive written and verbal communication skills.
- Strong attention to detail and accuracy.
- Comfortable working in rotational shifts.

Salary

Up to 35,000 CTC

Key Responsibilities

- Handle customer queries through chat.
- Perform KYC verification and related documentation.
- Ensure accuracy while processing customer information.
- Follow compliance and process guidelines.
- Maintain required productivity and quality standards.

Interested candidates can share their updated resume or contact us to schedule an interview.

Contact Details: (phone hidden)(Rohit)

[email protected]

📌 Customer Support Executive - International Voice (Jaipur)
🏢 Ecliptic Insight Ventures
📍 Jaipur