Security & Compliance Configure and manage SonicWall firewall & VPN Monitor logs (M365, AWS, servers) and respond to incidents Manage endpoint security (Trend Micro or similar) Implement MFA, access control, and user lifecycle Perform backup, patching, and disaster recovery Support ISO 27001 compliance, audits, and documentation
Identity & Access Management Manage user lifecycle (Joiner-Move-Leave process) Enforce Role-Based Access Control
Communication Systems Manage VoIP systems, Pivo, and Twilio Troubleshoot call flow and telephony-related issues