Job Description:

Experience:

3–6 years Location:

Hyderabad Shift:

Rotational | 24×7 Notice Period:

Immediate

Key Skills & Experience: 3–6 years of experience in

Email Operations, Email Security, Trust & Safety, SOC

environments Strong expertise in

spam & abuse mitigation Hands-on experience with

Splunk, SIEM. EDR Strong understanding of

SMTP, SPF, DKIM, and DMARC Experience managing operations in a

24×7 environment Robust analytical, decision-making, and stakeholder-management skills Experience with

Proofpoint

and email security workflows is highly desirable

Key Responsibilities: Oversee daily operations and ensure

SLA, productivity, and quality targets

are consistently achieved Monitor and analyze trends in





spam, phishing, spoofing, and email abuse Drive proactive mitigation strategies and security improvements Conduct

incident reviews, Root Cause Analysis (RCA) , and implement corrective/preventive actions Leverage

Splunk

to build dashboards, monitor KPIs, and generate actionable insights Ensure compliance with

SPF, DKIM, DMARC

and other email security standards Collaborate with cross-functional teams and multi-vendor partners Drive

continuous improvement, process optimization, and automation

📌 Email Security Agent (Mumbai)
🏢 Sutherland
📍 Mumbai