31 Aug
|
Sagility
|
Mumbai
We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries.
If you're a fresher we'd love to talk to you.
Location: Bommanahalli, Bangalore
Job Responsibilities: Handle inbound and outbound customer interactions for US healthcare clients. Assist members with insurance benefits, claims, eligibility, and billing-related queries. Provide accurate information while maintaining quality and compliance standards. Document customer interactions in the system. Meet productivity, quality, and customer satisfaction targets.
Eligibility: Graduate/Undergraduate (as per process eligibility). Excellent English communication skills. Basic computer knowledge and typing skills.
Willingness to work in US rotational night shifts. Customer service experience in BPO is preferred; freshers with strong communication skills may also apply. Freshers Only**
Work Schedule: Shift:
US Rotational Night Shift Working Days:
Monday to Friday Weekends:
Fixed Saturday & Sunday Off
Salary & Perks CTC:
25,000/- Performance-Based Incentives - 3500 to 5000/- Night Shift Allowance:
Paid per night - 150/- Two-Way Cab Facility Paid Training Career Growth Opportunities Health & Employee Benefits as per company policy
📌 Customer Service Advisor (Mumbai)
🏢 Sagility
📍 Mumbai