Company:

Broadwings Location:

Bangalore Experience:

2–3 Years Employment Type:

Full-Time | Work From Office

About the Role Broadwings is looking for a

Senior Telemarketing & Operations Executive

who can take ownership of outbound calling, lead management, client follow-ups, and day-to-day sales operations. The ideal candidate should be confident in speaking with prospective clients, organized with data and follow-ups, target-oriented, and capable of independently managing the telemarketing process from

lead generation to appointment coordination and reporting .

Key Responsibilities

Make outbound calls to prospective and existing leads to generate and qualify business opportunities. Understand client requirements and communicate Broadwings' services professionally. Follow up consistently with prospects and maintain a healthy lead pipeline. Qualify leads and schedule meetings/consultations with the relevant team. Maintain and update lead databases, call records, follow-ups, and status reports in

Excel/Google Sheets/CRM . Take ownership of daily telemarketing operations and ensure timely follow-ups. Track daily, weekly, and monthly calling and lead-generation performance. Prepare regular reports on calls made, leads generated, meetings scheduled, conversions, and pending follow-ups. Coordinate with the sales/RM team for smooth lead handover and closure.



Handle basic client queries and ensure a professional customer experience. Identify gaps in the calling process and suggest ways to improve lead conversion and follow-up efficiency. Support and guide junior telecalling team members, wherever required. Ensure disciplined execution of the calling process and achievement of assigned targets.

Requirements

2–3 years of experience

in telemarketing, telesales, inside sales, client acquisition, or a similar role. Only Bangalore-based candidates will be considered. Strong verbal communication and interpersonal skills. Confident and skilled while speaking with prospective clients. Strong follow-up and persuasion skills. Good working knowledge of MS Excel / Google Sheets / CRM . Ability to manage multiple leads and follow-ups simultaneously. Target-oriented with strong ownership and accountability. Good organizational and time-management skills. Prior experience handling sales/telecalling operations or junior team members will be an advantage. Experience in

financial services, wealth management, banking, insurance, real estate, or professional services

will be preferred.

Key Skills

Telemarketing | Lead Generation | Client Acquisition | Outbound Calling | Lead Qualification | Follow-ups | Sales Operations | CRM | MS Excel | Reporting | Client Communication | Team Coordination

📌 Senior Telemarketing (Mumbai)
🏢 Broadwings Multi Family Office
📍 Mumbai