Job Overview While our consultants are the face of the brand, you ensure the entire ecosystem functions flawlessly to deliver an elite, tailored customer shopping experience.

Key Responsibilities · Team Leadership & Sales Drive:

Lead, mentor, and motivate the showroom sales team to meet or exceed premium sales targets through consultative selling and upselling. · Elevated Client Experience:

Oversee client interactions on the floor to guarantee excellent customer service. Step in as a strategic partner for high-stakes consultations. · Showroom & Visual Excellence:

Take ultimate accountability for maintaining an immaculate showroom layout. Ensure all displays strictly align with our premium visual merchandising standards. · Knowledge Cultivation:

Conduct continuous training to ensure the team masters product heritage, materials, and design stories. · Daily Operations & VIP Relations:

Manage day-to-day floor operations, scheduling, and inventory curation. Cultivate and maintain long-term relationships with premier architects, designers, and High-Net-Worth Individuals (HNWIs).

Additional Responsibilities · Provide design consultation to customers, architects, interior designers, stylists and project managers.



· Understand client requirements, space planning and recommend suitable lighting solutions. · Bridge customer needs with bespoke/custom lighting design capabilities. · Coordinate meetings with design and project teams for custom projects. · Use architectural understanding (space, ceiling heights, wall applications, ergonomics) during consultations. · Build relationships with architects, hospitality, corporate and institutional clients. · Support flagship store revenue growth through consultative selling. · Manage VM, stock audits, Excel reporting, sales targets and floor operations.

Qualifications and Skills · Experience:

2+ years of experience in luxury retail, high-end hospitality, interiors or fine arts, with at least 1 year in a supervisory or leadership capacity. Extensive experience directly serving and managing relationships with High-Net-Worth Individuals (HNWIs) is highly preferred. · Education:

A Bachelor’s degree or Diploma in Interior Design, Architecture, Fine Arts, or a related field is considered a solid asset. · Communication:

Articulate verbal and written communication skills a polished presence.

📌 Showroom Floor Manager (Mumbai)
🏢 OORJAA
📍 Mumbai