Excellent English Communication Skills Interview Mode:
Face-to-Face (F2F) Key Responsibilities: • Handle customer queries and provide accurate resolutions through non-voice channels • Respond to customer concerns professionally and efficiently • Maintain high standards of customer service and customer satisfaction • Understand customer requirements and provide appropriate solutions • Maintain accuracy while handling customer interactions and documentation • Follow process guidelines, quality standards, and SOPs Candidate Requirements: ✅ 1+ years of experience in Customer Support / Non-Voice process ✅
C1 level English proficiency – Mandatory ✅ Excellent written and verbal communication skills ✅ Strong comprehension and problem-solving skills ✅ Valuable typing and documentation skills ✅ Customer-focused approach ✅ Comfortable working in rotational shifts, if applicable