- Handle customer inquiries and resolve issues professionally.

- Provide timely and accurate information about products and services.

- Build strong relationships with customers to enhance satisfaction.

- Collaborate with internal teams to improve overall customer experience.

- Identify and escalate complex issues to senior management when necessary.

- Maintain high product knowledge to provide expert advice.

Job Requirements

- Minimum 2 years of experience in customer service or a related field.

- Excellent communication and interpersonal skills.

- Ability to work in a team workplace and adapt to changes.

- Strong problem-solving and analytical skills.

- Proficient in using computer systems and software applications.

- Ability to meet performance targets and achieve goals.

About Company

Tata Capital Ltd is a leading financial institution committed to providing innovative solutions to its customers. We value diversity and inclusion, and we are an equal opportunity employer.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive (Mumbai)
🏢 Tata Capital
📍 Mumbai