- Client Relationship
- To carry out effective sales coordination between Sales Team, Accounts team and Fragrance Development team as per the requirement.
- To support conversion of lead to customer & follow up with key customers for appointments & business interactions
- To manage e-mail communications on behalf of BDM /Director ; & maintain data/ records
- To follow up on sample feedback on a timely basis.
- To generate new business by way of regular follow up for new orders with the customers allotted.
- To manage BDM calendar
- To carry out UT updation
- To maintain tracking sheet of sample sent to customers with courier details
- To share sales circular to customers and execute the same
- To arrange pick up of samples from customer's end
- To manage appointments with customers for meeting with BDM/ Director during tour.
- To accompany BDM/ Director -Sales for client meetings
- To follow up with customers for collection of payments as per the credit norms / payment policy.
- To share transport details of material with customer
- To book complaint for any material issue received from customer and its follow up with concerned department
- To support in giving pricing update to customers
- To provide weekly / monthly MIS, Dashboards and reports to Management as per their requirement.
- Any other responsibility as assigned by Management from time to time.
Preferred candidate profile
Experience in sales coordination activities preferably in Fragrance Industry