Greetings from Homebazaar.com
Who are we?
Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 750+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2022 -23. With these achievements under our wings, we also have
expanded to new horizons, we are currently operational in 12+ metro cities across India.
For more details please visit our company website: www.homebazaar.com
What is our requirement?
Role: After Sales Specialist / Customer Services
Job Location: Vashi ( Navi Mumbai)
Experience: 2 year to 8 years
Weekly Off: 6 Days working (2nd & 4th Saturday Off)
Benefits : Yearly Increments
Roles & Responsibilities:
* Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
* Identifies customer needs by referring to case notes and examining each as a specific case.
* Enhance overall customer experience by coordinating and following up with internal and external customers.
* Provides customers with information that is specialized and communicated in a warm empathetic manner.
* Gathers all necessary information to update the database.
* Escalates issues to senior levels, based on complaints or concerns.
* Explains company policies to customers.
* Performs other duties as assigned.
Desired Candidate Profile:
* Valuable communication skills.
* Good Exposure to Microsoft Excel is a must.
* Good experience in internal coordination within the team & other required departments.
* Should have a positive attitude & should be confident to accept new challenges.
Why Join Us?
* Excellent Inputs & Real Time Support given by management to achieve realistic targets
* Pre-generated quality leads provided by the Homebazaar.com
* Professional development & career advancement opportunities within the Homebazaar.com
* Young & Vibrant work Culture.
* Reimbursement of fixed travelling & actual mobile expenses.
What we give you?
* Fixed Salary + yearly Increment (Performance Based)
Interested candidates can share their resume on
[email protected] or contact on (phone hidden).
📌 After Sales Specialist or Customer Service @Vashi (Navi Mumbai)
🏢 Home Bazaar Services
📍 Navi Mumbai