Hiring for Customer Support Executive International Voice Process (Inbound)

Role & responsibilities

We are hiring enthusiastic and customer-oriented candidates for an International Inbound Customer Support Voice Process. The role involves handling inbound calls from international customers and providing timely, accurate, and effective resolutions to their queries and concerns.

Key Roles & Responsibilities

- Handle inbound calls from international customers in a skilled and customer-friendly manner.

- Understand customer queries, concerns, and issues and provide appropriate resolutions.

- Deliver a high-quality customer experience on every interaction.

- Provide accurate information regarding products, services, accounts, or other customer-related concerns.

- Handle customer complaints efficiently and escalate complex issues to the relevant team when required.

- Maintain proper documentation and update customer details accurately in the system.

- Follow company policies, process guidelines, quality standards, and compliance requirements.

- Meet defined performance metrics, including customer satisfaction, quality, productivity, and call handling targets.

- Demonstrate active listening, problem-solving, and effective communication skills.

- Work closely with internal teams to ensure timely resolution of customer concerns.





- Maintain professionalism and a positive attitude while handling different types of customer interactions.

Preferred candidate profile

Candidate Requirements

- Excellent verbal communication skills in English.

- Strong customer service and interpersonal skills.

- Good problem-solving and active listening abilities.

- Basic computer knowledge and ability to navigate multiple systems.

- Comfortable working in rotational shifts.

- Ability to work in a fast-paced, target-driven environment.

- Freshers and experienced candidates are welcome to apply.

- Previous experience in International Voice/Customer Support will be an added advantage.

Compensation & Benefits

- Salary: 3 LPA to 5.5 LPA, depending on experience, skills, and interview performance.

- 5 days working with 2 rotational week offs.

- Rotational shifts.

- Both-side cab facility available.

- Lucrative Incentives

Apply now and build your career in International Customer Support!

Interested candidates may contact or share CV on below given numbers

Alis : 99109 86254

Diksha : 93555 76684

Kashvi : 98109 63815

Ritesh : 92173 37815

Suhani : 98108 82557

Jasnoor : 92173 37816

Neha : 93115 52531

Agasa : 92170 02071

📌 Customer Support Executive (Noida)
🏢 WSNE Consulting
📍 Noida