Robust experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience
- Proven experience as a Splunk Administrator(5+ Years)with a focus on ITSI.
-Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience).
- Strong understanding of Splunk architecture, data ingestion, and indexing.
- Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables.
-Proficiencyin scripting languages (e.g., Python,Bash) for automation and integration tasks.
- Familiarity with IT infrastructure and operations, including servers, networks, and applications.
- Strong problem-solving skills and the ability to work independently and in a team environment.
- Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications:
- Splunk Certified Admin or Splunk Certified ITSI Specialist certification.
- Experience in a large enterprise environment. - Familiarity withHelixor other IT service management frameworks.